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Contact Us

We are committed to being a trusted partner to our provider network.

Our Provider Services Helpline team is here to help our in-network providers and hospital partners. Contact us at 1-888-991-9023 (9 a.m. to 4:30 p.m.). When calling, use the options below:

  • Medical Providers: #1
  • Pharmacies: #2
  • Join our Provider Network: #3
  • Members: #4
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Contact Specific Provider Departments
Contracting

For initial contracts, changes in group/practice ownership, and Tax ID changes:

contracting@jeffersonhealthplans.com

Credentialing

For site relocation or closures, NPI and Promise ID changes:

credentialing@jeffersonhealthplans.com

Provider Data

For general provider demographic updates/changes:

datavalidation@jeffersonhealthplans.com

Provider Relations

For general provider education inquiries:

providereducation@jeffersonhealthplans.com