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CHIP Plan

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Have questions? Our friendly Member Relations team is here to help.

For any questions you have about your child's benefits, call Member Relations at 1-888-888-1211 ( TTY 1-877-454-8477).

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Complete the information below to send us a message or contact a specific department.

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Contact Specific Departments

Member Relations

1-888-888-1211 (TTY 1-877-454-8477)

Corporate Office

1101  Market  Street, Suite 3000 
Philadelphia, PA 19107 
Mon. – Fri., 8:30 a.m. - 4:30 p.m. 
215-849-9606

Community Wellness Center: West Philadelphia 

6232 Market Street 
Philadelphia, PA 19139 
Mon. – Fri., 8:30 a.m. - 4:30 p.m. 
267-831-5300

Need help in a language other than English? 

We can provide interpreter services at no cost to you. Call Member Relations at 1-888-888-1211 (TTY 1-877-454-8477) for assistance. 

To report a problem or provide feedback about our website, please email us at web@hpplans.com.