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Medicaid
Member Resources

As a Health Partners Plans Medicaid member, you have access to easy-to-use tools and resources that help you maximize your plan. Discover your plan benefits, read our seasonal newsletters, check out upcoming community wellness events and more!

If you have questions about your plan or benefits, you can find answers on the member portal.

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Information about Health Partners Plans Medicaid and your benefits

Plan Benefits

Understand the benefits offered by your Medicaid plan.

Member Newsletters

Up-to-date information about your Health Partners Plans Medicaid benefits, plus health and wellness tips, recipes and other important information. 

Handbook

Your Health Partners Plans Medicaid member handbook has all the information you need about your benefits and covered services. 

Manage your health and make the most of your plan.

The Health Partners Plans Medicaid member portal is your one-stop shop for personalized information, tools and resources.

Visit the portal at any time to order an ID card, change your doctor, view benefits information and more. 

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Community Health Education Advisory Committee (CHEAC)

CHEAC is comprised of Health Partners Plans Medicaid members, our employees and community members. This committee meets to share ideas about our programs and services and let us know how we can do things better. 

CHEAC meets four times per year. Members of the committee may be eligible to receive $50 for every meeting they attend.

If you are interested in becoming a CHEAC member, please call 1-833-878-2226 or email CommunityEngagement@hpplans.com

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Third-Party Liability (TPL)

As a Medicaid member, you may also have Medicare or other health insurance. This other insurance is known as Third-Party Liability (TPL) and is considered your primary insurance. 

Frequently Asked Questions

Where can I find my benefits? 

You can find a list of your benefits on our Medicaid plan page or in your member handbook. If you have any questions, our Member Relations team is here to help. Call us at 1-800-553-0784 (TTY 1-877-454-8477). 


I have questions about my plan. Where can I find answers?

If you have any questions, your member portal is a great place to start. Here, you can order a new ID card, change your provider, access personalized benefits information and more. Click here to login.

Still can’t find what you’re looking for? Call our friendly Member Relations team at 1-800-553-0784 (TTY 1-877-454-8477). 


Where can I find more wellness resources? 

Our Wellness Partners team hosts virtual cooking, fitness and life skills classes and community education workshops. All Wellness Partners events are free and open to the public. Check out our schedule of events.


Where can I learn more about covered and non-covered services? 

Your member handbook will have the latest information on covered and non-covered services, plus benefit information. The member handbook can be found here.