Did you receive a letter about changes to our provider network? You can select a new health care provider near you by using our provider directory at www.hpplans.com/hpdocs or calling our Member Services Department at 1-800-553-0784 (TTY 1-877-454-8477). We understand that changing providers can be a difficult situation for our members, and we want to help you as much as possible with this transition, if your provider is no longer participating or if you’d like to change providers.