We are excited to tell you about a collaborative initiative with Latino Connection to provide additional support and outreach to Health Partners Plans Medicaid’s mothers and families in the postpartum period. Latino Connection is a leader in outreach and education specifically targeted at reaching low-income, underserved communities by creating programming and providing education focused on reaching families.

What is the goal of the partnership?
To provide comprehensive outreach and support to ensure the well-being of Health Partners Plans Medicaid members during the critical postpartum period. The aim of this program is to support women and families as well as improve postpartum visit rates.

Who qualifies for this visit?
Members due for a postpartum visit between 7 and 84 days after delivery.

What resources are provided by Latino Connection?
Latino Connection will assign two or more bilingual Community Health Workers (CHWs) to conduct outreach and home visits to members. The CHWs will:

• assist members with appointment coordination
• explain and help members to access benefits
• connect members with community-based resources, if needed

As you know, these services are critical in helping improve our members’ health outcomes, which also helps your office improve quality performance and potentially increases your Quality Care Plus (QCP) revenue.

We strongly believe that this partnership will be effective in improving compliance with health services, improve health outcomes for members, and identify health-related social needs. With your support, we can identify members’ needs and work together to improve their health outcomes and close care gaps.

If you or a member of your care team has any questions, please contact the Provider Services Helpline at 1-888-991-9023 (Monday – Friday, 9 a.m. – 5:30 p.m.). 

As always, we appreciate your support in our mission to improve the health outcomes of our members.