July 11, 2023
The 2023 Provider Access, Appointment and Telephone Availability Standards Survey is now available
As you know, Jefferson Health Plans strives to make the most of our partnership with you and our members, your patients. Each year, Jefferson Health Plans surveys our network to determine if our providers are meeting the Access and Appointment Standards and Telephone Availability Standards, as set by the Department of Human Services (DHS) for Health Partners (Medicaid) and KidzPartners (CHIP) members, and by the Centers for Medicare & Medicaid Services (CMS) for Health Partners Medicare members.
The 2023 Provider Access, Appointment and Telephone Availability Standards Survey is now available. We ask that you complete this brief survey by July 25, 2023.
Please reference the letter that was faxed to your office on July 11, 2023 for your “Survey ID” number.
If you have any questions or are unsure of your Survey ID number, please send an email to AASurvey@jeffersonhealthplans.com.