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Participating Providers’ Access to Information

Jefferson Health Plans strives to deliver the highest level of service across our provider network through education and resources necessary in providing the highest quality of care to our members.

This notice is to reiterate the availability of the HealthTrio provider portal, which allows for easy access to member eligibility, claims status/inquiry, reports and so much more.

We strongly encourage the use of our online provider portal for quick access to member eligibility & benefits, submission of authorization requests, claim status, which includes the ability to submit claims inquiries, and various reports all with a few clicks.   

If you do not currently have access to our provider portal, you can register at https://hppprovider.healthtrioconnect.com/app/index.page.

If you have additional questions, contact our Provider Services Helpline at 1-888-991-9023, Monday – Friday, 9:00 a.m. – 5:30 p.m.