Thank you for being a participating Jefferson Health Plans provider. You have been identified as a provider who has at least one Health Partners Medicare Special (D-SNP) member assigned to your practice. As a result, at least one person on your staff who is involved in the care of our dual-eligible special needs plan (D-SNP) members must complete our annual D-SNP model of care training module. This training is required by the Centers for Medicare & Medicaid Services (CMS).

Note: Our records indicate that your office has not yet completed the training.

COLLABORATIVE CARE TEAM

You play a crucial role on the care team that serves our D-SNP members. Our collaborative care team approach helps you take on the unique and complex challenges presented by these members. All care team members must take this brief but effective training on our D-SNP model of care program. Our goal is to ensure that every care team member understands how the program works and their role.

COMPLETING THE ANNUAL D-SNP MODEL OF CARE TRAINING

To maintain compliance with CMS requirements, you can complete this course at hpplans.com/2023moc within 30 days of receiving this letter or attend the live webinar. Completing online should not take more than 15 minutes; the webinar is about 30 minutes. Register for an upcoming webinar at hpplans.com/webinars.

When you enter your tax ID in the attestation at the end of the online training, a drop-down will display all associated sites. Be sure to check off each site that you are attesting for before submitting your training attestation.

If you have questions, please contact ProviderEducation@hpplans.com or call the Provider Services Helpline at 1-888-991-9023 (M-F, 9 a.m. – 5:30 p.m.).

Thank you for being a Jefferson Health Plans participating provider and for your anticipated partnership in providing great service to our members.